Memory Requirements During Installation

Submitted by Icarus(254)

8 November, 2010 - 10:31

Groups:

Commons.acquia.com community

Terms:

Hello,
I am attempting to install Drupal Commons. I tried for the first time last evening and received the following error:
"Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 77 bytes) in /home2/unplugg3/public_html/tuga/includes/database.inc on line 202"
I researched the issue and, as a result, created a php.ini file in the root directory and increased the memory limit to 64MB. I deleted and re-created the database and deleted and re-extracted the installations files just in case.
This morning, I attempted another installation with the same error as a result.

Of note, last evening after I initially created and adjusted the php.ini file, the installation appeared to complete. However, it skipped the step where I could create an Administrative login and password, so I had no way to access Drupal. Thus my decision to start over from scratch this morning.

Also of note, this is hosted at Bluehost, a shared hosting environment. Their documentation is what lead me to create and modify the php.ini file so this is the way they suggest addressing the issue.

My next step would be to bump the memory up further, but I want to be sure I'm not missing something else first. Any help would be appreciated.

***Bumping this over to what appears to be the appropriate Group

Comments

Icarus1 year 27 weeks ago

Additional information.

Additional information. Through re-loading of the page, I was able to "complete" this installation as well, with the same problem.. it bypassed the administrative account and password creation screen....

jbibbs1 year 27 weeks ago

Probably a resource issue

I had similar issues with the install process here:

http://commons.acquia.com/discussion/installation-time-out-returns-504-error#comment-8696

My guess would be a resource issue for you as well, especially with the shared hosting.

I'm not sure how much memory they will allow you to allocate, but you'll probably want to try for the max.

Icarus1 year 27 weeks ago

It did turn out to be a

It did turn out to be a resource issue, the memory. I wasn't having any trouble with the script timing out, just the memory issue.
It turns out that bumping up the memory in the php.ini file to 128 finally did the trick. I'm not sure if and how that might be a shared hosting issue. I would think this information would be good to have in the install README. I don't recall seeing it there.

jay1 year 27 weeks ago

Well, it's not in the Commons release notes in the distro, but..

.. it's on the system requirements page. This does suggest that we ought to have a link in the base Readme file that points people back to here for the up-to-date requirements listing.

Icarus1 year 26 weeks ago

I'd like to also suggest that

I'd like to also suggest that you have the "Sytem Requirements" link on that page open automatically. When you posted this I was wondering how I had missed it. I had actually read through the parent page and missed the System Requirements link. Obviously user error, but in looking back at it, I do feel it would be beneficial to either have it default to being open or made to appear more prominently in the page.